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Contract Vehicles >> Delex SeaPort-e >> Quality Assurance Program
Quality Assurance Program
Our quality assurance (QA) process was developed using the ANSI/ASQC-Q9000
series standards as guidance. It is designed to management with appropriate
visibility into the process being used by the project to ensure that the
products being built comply with the applicable standards and procedures.Our
process ensures the following quality assurance objectives are met:
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Plan and budget quality assurance activities in a timely manner
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Allow the Quality Assurance group to objectively verify the adherence of work
products and activities to applicable standards, procedures, and requirements;
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Inform affected groups and individuals of quality assurance activities and
results;
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Escalate, to senior management, noncompliance issues that cannot be resolved
within the project.
Planning and Allocation of Resources for QA Activities
To support performance of QA functions, the program manager assures that the QA
group responsible for coordinating and implementing quality assurance for the
project is given adequate funding, resources, and training.
Performing QA Audits and Activity Reviews
The QA staff performs its activities in accordance with the quality assurance
plan and participates in the preparation and review of the project’s
development plan, standards, and procedures. This group reviews the project
activities to verify process compliance; audits work products to verify
standards compliance; and periodically reports the results of its activities to
the cognizant program group (e.g., software development, training, security,
engineering support, etc.) and to the program manager.
Status Reporting and Noncompliance Documenting and Tracking
The QA staff takes measurements that are used to determine the cost and
schedule status of the quality assurance activities. Any deviations identified
in the activities and work products (e.g., audits not performed) are documented
and handled according to a documented procedure. The quality assurance staff
also conducts periodic reviews of its activities and findings with the
customer’s quality assurance personnel, as appropriate. For example, these
activities can include QA reports at In-Process Reviews, dissemination of audit
status reports to customer QA representatives, discussion of style guides
application, etc.
Independent Review and Verification of QA Activities
QA staff review the program’s quality assurance activities with senior
management on a periodic basis and with the project manager on both a periodic
and event-driven basis. Additionally, we typically require a review by experts
independent of the quality assurance group to review their activities and work
products.
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